89hi Privacy Policy

89hi's Commitment

89hi Online Gaming Platform takes the protection of your personal data seriously. This Privacy Policy ("Policy") explains how we handle the personal data you provide when using our website https://89hi.onl ("Platform").

By creating an account, playing, or using any services on this Platform, you are considered to have agreed to the terms of this Policy. If you do not agree with any part of it, please stop using the Platform.

This Policy may be updated from time to time. Any changes will be announced on the Platform, and your continued use of the Platform will be taken as acceptance of the updated Policy.

What Data We Collect

We collect the following types of information in order to provide our services and keep the Platform secure —

a) Information You Provide Directly

• Name, date of birth (to verify you are over 21), contact email address
• Account login name and password (stored in hashed, encrypted form)
• Payment-related data — KBZPay phone number, Wave Money, AYA Pay, CB Pay, and bank transfer contact details
• Messages sent through contact forms and Live Chat

b) Data Automatically Recorded When You Use the Platform

• IP address, browser type, device specifications, and operating system
• Date and time of access to the Platform (Myanmar Standard Time — UTC+6:30)
• Gaming records — bet amounts, game selections, deposit/withdrawal history
• Data collected from cookies and similar technologies

c) Information We Do Not Collect

We do not directly store sensitive data such as National Registration Card numbers (NRC), passport numbers, or bank account PINs.

Why we use your data

We use the data we collect only for the following purposes—

Cookies and tracking technologies

Our platform uses the following types of cookies—

Essential Cookies

These cookies are required for the platform to function. They handle session management, login authentication, and security checks. Without them, the platform cannot operate properly.

Functional Cookies

These cookies remember your language settings, game preferences, and platform display preferences. Without them, you would need to reconfigure the platform each time you visit.

Analytics Cookies

These are collected to understand how players use the platform. The data is used to improve the platform. You can block these cookies in your browser settings.

If you want to block browser cookies, you can do so in your browser's "Settings → Privacy and Security". Note that doing so may limit some platform features.

When we share with third parties

We do not sell, rent, or give your personal information to any third party as an asset. Data may only be shared in the following cases—

Service Providers

We share only the data needed to provide services with payment providers (KBZPay, Wave Money, AYA Pay, CB Pay, banks) and technology partners. These providers must use data only as we instruct and may not use it for any other purpose.

Legal Matters

Data may be disclosed to law enforcement authorities or relevant official bodies in response to legal requests or court orders.

Your Consent

Data may be shared in any case where you have given your explicit consent.

Our platform does not link to third-party websites, and we are not responsible for the privacy policies of such sites.

How your data is protected

89hi protects player data using advanced security measures—

• SSL/TLS Encryption — All data transmitted between the platform and your browser is encrypted
• Password Hashing — Your password is not stored as plain text; it is stored only as a cryptographic hash
• Access Control — The number of staff who can access your data is kept to a minimum
• Two-Factor Authentication — Additional verification methods are provided to protect your account
• Regular Security Audits — The platform undergoes regular security reviews and updates
• Data Minimisation — Only the data strictly necessary to provide services is stored

However, no platform can guarantee that data transmission over the internet is 100% secure. We will take every precaution within our control, and we ask that you understand and accept the remaining risk.

How long data is stored

We retain data for the following periods—

Active Account Data

Data is retained for as long as your account remains active. Game records, payment records, and communication records are kept to maintain connected services.

Data After Account Closure

After account closure, data that must be retained by law may be kept for up to 5 years. Once legal obligations are met, data is securely deleted.

Log Data

System security logs and session records are retained for 1 to 2 years. They are automatically deleted once that period expires.

Your rights over your personal data

Every player on our platform has the following rights regarding their personal data—

Right to Access

You can request to see what data we hold about you. Contact Support to request a copy of your data.

Right to Correction

You can request corrections to data that is inaccurate or out of date. You can also update some data yourself through your profile settings.

Right to Deletion

You can request account closure and deletion of data that is not required to be retained by law. Data that must be kept for legal reasons cannot be deleted.

Restriction and Objection

You can request that we restrict or stop processing data that is not strictly necessary. We will review your request and act on it if it is in line with applicable law.

To exercise any of these rights, contact us at [email protected] or reach us via 24/7 Live Chat.

For players aged 21+ only

The 89hi platform is for players aged 21 and above only. If we become aware that data has been provided by someone under 21, we will delete that data immediately.

If a parent or guardian believes their child has used this platform, please contact us immediately at [email protected]. We will handle that account's data in accordance with applicable law.

How to know about policy updates

We may update this privacy policy in line with service developments and legal requirements. When changes are made—

• We will update the "Last revised date" on this page
• We will announce significant changes on the platform
• Please check this policy regularly

Continuing to use the platform after changes are announced means you accept the updated policy. If you do not agree with a policy change, please stop using the platform and contact our Support team.